Official Help
Support
Technical support, bug reports and help with Prospector's Yield.
Contact Support
If you experience a problem with the game, send us an email and include as much detail as possible.
Recommended information: game version, Windows version, a short description of the issue, steps to reproduce it, and screenshots or log files when relevant.
Email SupportFrequently Asked Questions
The game does not start
Restart Steam, verify the integrity of the installed game files, install pending Windows and graphics-driver updates, and try launching the game again. If the issue remains, contact support with any error message you receive.
I found a bug
Please email support with a short description and the exact steps that led to the problem. Screenshots, video and log files can significantly speed up troubleshooting.
I have a save-game problem
Do not overwrite or delete the affected save if possible. Contact support and describe what happened immediately before the problem appeared.
I have a multiplayer or Steam-related problem
Include whether Steam was online, whether the issue occurs consistently, and any connection or session error shown by the game.
The game has performance problems
Include your CPU, GPU, RAM, display resolution, graphics settings and the approximate frame rate you are seeing. Mention the scene or situation where performance drops occur.
Response & Privacy
Support messages are used to answer your request and troubleshoot Prospector's Yield. Please avoid sending passwords, payment information or unrelated personal data.
See the Privacy Policy for additional information.